Terms of Use

1. Acceptance

By creating an account or using Wandura (wandura.ai), you agree to these Terms of Use and our Privacy Policy.

2. The service

Wandura provides AI-powered tools for generating images, videos, and audio. Generations are produced by third-party AI models; results are probabilistic and we do not guarantee any particular output quality or accuracy.

3. Accounts

You are responsible for your account and for keeping your sign-in method secure. You must be at least 13 years old to use Wandura.

4. Credits & payments

• Generations consume credits according to the price shown before you run them.
• Generations that fail on our side are automatically refunded in credits.
• Subscriptions and credit packs are billed through Stripe. You can cancel a subscription at any time; it remains active until the end of the paid period.

5. Your content & outputs

• You keep all rights to the content you upload and must have the rights to use it.
• To the extent permitted by law, you own the outputs you generate in your personal space (outputs made in a workspace belong to that workspace, see section 8). You are responsible for how you use them, including compliance with advertising platform policies.

6. Acceptable use

You may not use Wandura to create or distribute content that:

• is illegal, or infringes the rights (including IP rights) of others;
• depicts real people in a misleading or harmful way without their consent;
• contains nudity, sexual activity, or other sexually explicit or pornographic material of any kind — including requests to undress a person, to make clothing see-through, or to show a real or famous person in a sexual or intimate way;
• involves minors in any sexual or suggestive context, or promotes violence or hate;
• attempts to abuse, overload, or reverse-engineer the service, or to get around our safety checks.

Every prompt, uploaded image and generated result is checked automatically. Requests that break these rules are blocked and the credits refunded; the result is never delivered. Repeated attempts lead to the account being suspended.

We may suspend or terminate accounts that violate these rules.

7. Disclaimer & liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Wandura is not liable for indirect or consequential damages; our total liability is limited to the amount you paid us in the 12 months before the claim.

8. Workspaces (Wandura Enterprise)

A workspace is a shared space on Wandura where several people use one credit pool and work on the same projects. These terms apply in addition to the rest of these Terms whenever you create, join or use a workspace.

8.1 Roles and responsibility

• The person who creates a workspace is its Owner. If you create a workspace for a company or other organisation, you confirm that you may act for it. “The workspace” in these terms means that organisation or, if there is none, whoever is the workspace’s Owner at the time; when ownership is transferred, the workspace’s rights in workspace content pass to the new Owner.
• The Owner can invite Admins, Members and Viewers. The Owner is responsible for the workspace, its purchases and how its members use it. Ownership can be transferred to an Admin; an Owner must transfer ownership before leaving the workspace or deleting their account.
• Every member must follow these Terms, including the acceptable use rules in section 6. We may act against one member who breaks them (for example by suspending that person) without suspending the whole workspace.

8.2 Who owns work made in a workspace

• Outputs generated in a workspace, the film projects that belong to it, and the edits and exports made from them (“workspace content”) belong to the workspace, to the extent permitted by law. By creating content in a workspace you assign to the workspace any rights you have in it, or, where an assignment is not possible, you grant the workspace an exclusive, worldwide, royalty-free licence to use it for any purpose.
• While you are a member, the workspace grants you a non-exclusive, non-transferable licence to view, use, edit and download workspace content for the workspace’s purposes, within what your role allows. This licence ends when you leave or are removed.
• When you move one of your personal film projects into a workspace, it becomes workspace content from that moment. There is no way to move it back. Credits you spent on it before the move stay on your personal account.
• You keep the rights to material you upload. By uploading it into a workspace you grant the workspace a licence to use it in its projects, and you confirm you have the rights to do so.

8.3 What Owners and Admins can see

The Owner and Admins of a workspace can see the work members create in it, including drafts that have not been added to a shared project, together with each member’s credit balance, credits spent and an audit log of actions in the workspace. Do not use a workspace for anything you want to keep private from them. Your personal space is never visible to a workspace.

8.4 Viewers

Viewers can view and download the approved films of the workspace and what is shared with them. Viewers cannot spend credits, generate, edit or delete. Viewer seats are free. If a member is changed to Viewer, the credits in their wallet stay locked there until the Owner or an Admin takes them back to the pool.

8.5 Credits, pool and wallets

• Credits bought for or granted to a workspace go into its pool. The Owner and Admins allocate them to members’ wallets and can take unspent credits back to the pool at any time (the Owner from anyone, Admins from Members and Viewers). Each member spends only from their own wallet. Credits that are held by a job still running cannot be taken back until it ends.
• Workspace credits and personal credits are always separate: workspace credits are never spent on your personal work, and your personal credits are never spent on workspace work. Credits cannot be moved between workspaces or into a personal account.
• Credits in a workspace pool and in its wallets do not expire for as long as the workspace exists, including while it is suspended or read-only. Generations that fail on our side are refunded to the wallet that paid for them, or to the pool if that person has left the workspace.
• When a member leaves, is removed or deletes their account, the unspent credits in their wallet go back to the pool.
• Credits have no cash value, cannot be sold or transferred outside the workspace, and are not refunded in money except as set out in section 8.6 or where the law requires it.
• Credits granted to a workspace by Wandura under a separate agreement (for example an internal budget) follow that agreement, and we may correct a grant made by mistake.

8.6 Buying credit packs for a workspace, and refunds

• The Owner and Admins can buy credit packs for the workspace pool by card through Stripe. Workspace packs are sold at the list price shown at checkout; promotion codes and personal-plan offers do not apply. If a payment does not match the list price, or needs a review, we may hold it without adding credits and will then either add the credits or refund the payment.
• The Owner can ask for a refund of a workspace pack within 14 days of purchase by emailing support@wandura.ai. We refund the part of the pack whose credits are still unspent in the workspace and remove those credits from the pool and wallets. Credits already spent are not refunded. After 14 days, workspace packs are non-refundable except where the law requires otherwise.
• If a payment is refunded, or questioned or disputed with your bank, we remove the matching credits from the pool and from members’ unspent wallet balances. If they have already been spent, we may suspend the workspace until the matter is resolved. If a dispute ends with the payment staying with us, contact support@wandura.ai and we will add the credits back.

8.7 Leaving, removal and account deletion

• A member who leaves or is removed loses access straight away. The work they made in the workspace stays with the workspace, and any film project they led is handed to the workspace Owner.
• If you delete your Wandura account, workspace content you made stays with the workspace, and you are no longer identified as its author. Your personal content is deleted as described in our Privacy Policy.

8.8 Suspension, read-only mode and closing a workspace

• We may suspend a workspace for a breach of these Terms, suspected fraud, or an unpaid, refunded or disputed payment. While a workspace is suspended, generating, allocating credits, inviting people and buying credits are paused.
• We may also put workspaces in read-only mode for a while, for example for maintenance or safety. In read-only mode you can still sign in, view and download your work and see your balances; generating, editing and buying are paused. In rare cases, such as a serious incident, we may take workspaces offline for a short time. Nothing is deleted and no credits are lost while a workspace is suspended, read-only or offline.
• To close a workspace, its Owner can contact support@wandura.ai; Wandura support handles closing. When a workspace is closed, by its Owner or by us, members can no longer generate or spend. We keep its content available to view and download for at least 30 days and to the Owner for up to 90 days, and we tell the Owner by email before we delete it. Unspent credits in a closed workspace are not refunded in money except under section 8.6 or where the law requires it.

9. Changes & contact

We may update these terms and will change the date above when we do. Continued use after an update means you accept the new terms. Questions: support@wandura.ai.